Patient Success Stories
Great Service "I went to get the free hearing screening. I was expecting to get taken advantage of and be forced into getting the more expensive hearing test. I was completely wrong. They were efficient and professional. I could not have been happier with the service."
Fred, Mar 2013
Could Not Be Easier to Use! "Dr. Carol is caring and helpful. The ease of online appointments is just one of the many ways she and her receptionist make a visit there patient friendly."
Joan, Jan 2013
Great service! Nice people! "Dr. Carol and the staff are always helpful and make themselves available for emergency repairs, wax removal etc even when not convenient for them. They understand how important good, caring service is to the patients and their families. Booking through the internet is easy and effective and doesn't leave you dangling til office hours to make plans."
Gloria, Dec 2012
I hear good things about Hawkins Hearing Center. "I recently visited Hawkins Hearing Center, one of many visits over the past few years. I was treated like family. Carol is a true professional, and very outgoing. Her services are quick and efficient. I would gladly reccomend Hawkins Hearing Center to anyone needing a hearing test, new hearing aids or repairs. Her Solon Square office is easy to get to, with plenty of parking right outside the door. Best of all - there is no pressure to purchase any service or product you don't need."
Art, Oct 2012
"Dr. Carol is always wonderful to work with. She's always able to correct any problems I may have. She's professional and has a great sense of humor. I've been seeing her since 2003 and I'm glad she's younger than me so that I don't lose a great doc and friend.."
Denise, Oct 2012
Great job. Super service "Carol is always looking out for my best interests as her customer. Highly recommend. I have worked with Hawkins since 2008"
Mark, Sep 2012
Excellent service! "The title says it all! Top notch facility and great people. Would recommend them always! Plan on using them in the future."
Michael, Sep 2012
Outstanding customer service! "We took advantage of a free hearing screening. We were treated extremely professionally, despite there being no cost. Knowledgeable, helpful, caring. Highly recommended!"
Rosanne, May 2012
Why I ever waited to get hearing aids!! "I hesitated going for hearing aids. However, a few moments with Dr. Carol Hawkins was all I needed to know I was in good hands. Extremely professional. Unlike other medical offices, you aren't a number...Carol was extremely patient to be sure that I was satisfied and that my audio adjustment were just correct."
Mark, May 2012
Always exceed my expectations "Carol and her staff are wonderful and efficient. It is always a pleasure to be helped by them. The office is spotless and bright, the receptionist is friendly and helpful. As a Solon resident it is also convenient to have my hearing needs met locally."
Laurie, Apr 2012
Excellent Customer Service "Carol Hawkins is an experienced professional as well as a kind and compassionate person. She truly cares about your individual hearing needs and goes the extra mile to ensure your satisfaction. Her office is bright and cheerful and her staff is warm and welcoming. I highly recommend Hawkins Hearing for all of your audiological needs."
Patricia, Apr 2012
Hawkins Hearing Center - The Friendly Professionals "I recently have had my first appointment with Carol Hawkins and came away very impressed with her friendly professionalism. She fully explained every step of the testing & review of the results. She helped me pick the hearing aids that will best fit my life style without any type of sales pressure. I highly recommend Hawkins Hearing Center and Carol Hawkins to anyone with needs for testing and hearing aids."
R.C., Jan 2012
Excellent service in a friendly environment."Carol is is an excellent person with whom to work. She is extremely knowledgable, listens carefullly to a client's needs and provides outstandingly prompt and thorough service. I have been using hearing aids for more than 20 years and this is by far the best hearing specialist I have ever had. She genuinely cares about doing the best possible job to improve a client's hearing. I give her my highest possible recommendation."
Delo, Nov 2011
A very Good Experience "Everything about my visit was extremely positive. The receptionist was friendly and helpful. Dr. Hawkins was a pleasure to talk to, and very informative without being pushy. I would highly recommend Hawkins Hearing Center. I don't think you will be disappointed."
Ray, Sep 2011
Very Helpful and Understanding "Did a through test and explained what was going on with my hearing and what will be needed but didn't get pushy about any device, explained pros and cons about each one. Highly recommend."
Y.A., Sep 2011
Excellent Experience "I highly recommend Hawkins Hearing Center. This was my first experience with hearing aids and Carol zeroed in very quickly on what would work best for me. I was looking for an audiologist with experience and knowledge and she certainly fills the bill."
Bob, Aug 2011
Five star service "In an age of poor customer service, Hawkins goes above and beyond in helping their patients with quality products and service. I will be a long time patient of Hawkins Hearing Center!"
Michael, Jul 2011
Easy Scheduling "It is so easy to schedule an appointment online. I never have to wait when I arrive either. Carol is friendly, very knowledgeable, and efficient. My hearing aid works great!
Lynda, May 2011
A New Start "Having "denied" that I needed help for so long, there was no embarrassment or shame; in fact, Carol seemed to understand my hesitancy to visit her and to acknowledge that I needed a hearing device. She also helped me get set up in a cost-effective, yet successful device. I am looking forward to seeing how this changes the world around me!"
C.D., Jan 2011
Dead Hearing Aid Fixed "Hawkins Hearing is always a pleasant place to do business. On Friday my hearing aid went dead. An new battery did not fix the problem. I went in the same day and Dr. Hawkins fixed the problem in 2 minutes and I was connected with the world again. I only hear in one ear, so this level of service is very important to me."
Alan, Sep 2010
Hawkins Hearing always great. "Have recieved great and timely care every appointment I've had with Hawkins. From the front desk on everyone is always kind and helpfull. Will definitely continue to use them for all of my hearing needs."
Steve, Mar 2010
"Hearing aids have changed my life...particularly in crowds now I can hear better. Before that it was just a bunch of noise and I couldn't really identify words. Also in groups I can hear a lot better and in church I can hear the minister now."
A Great Experience "I had a great experience last Tuesday, July 28, at Hawkins Hearing Center. The professionalism exhibited by Carol went beyond my expectations. She spent a great deal of time testing and fitting me with a "trial" hearing device. I would have no qualms recommending Carol and the Hawkins Hearing Center."
J., Jul 2009
Hawkins Hearing - A GREAT EXPERIENCE!!! "I recently had the pleasure of having Dr. Hawkins test my hearing and fit my hearing aids. She provided a high level of professionalism and was genuinely interested in my hearing - rather than selling me something I didn't need. I was impressed from the moment I spoke with Dr. Hawkins on the phone, and she didn't disappoint me when I came in for my first visit. Her office was convenient and well equipped. If you have anything you need related to your hearing, I highly recommend Hawkins Hearing Center.
Ron, Mar 2009
Hawkins Hearing is TERRIFIC!! "I recently moved to this area. I needed to get hearing aids after a surgery. I was at a loss as to what would work best for me. I called Hawkins Hearing. Dr. Hawkins was very friendly, knowledgeable and talked me through various options. Without hesitation, I scheduled an appointment with her. I have been so pleased. I hear better today than I have in 15 years. It is so easy to schedule appointments online, too!"
Lynda, Jan 2009
"I work in retail and I can hear the customers a lot better than I could before."